Refund and Cancellation

Kalpa Florist buyer policy

We truely understand that any buyer trusts us solely and buys the products from our site.

Hence, we take responsibilty for any dissatisfactionarising there off.

100% Money back Guarantee

We have a 7 days 100% money back guarantee policy. If you are not satisfied with our product, just inform us within 7 days of purchase, either we will re-deliver your product (Without any extra cost., or will refund you 100% of your money immideately. Request for cancellation of confirmed order can be made upto 1 day prior to the delivery date . For cacellation of orderĀ  that has been placed using debit card/ atm credit card or net banking 10% of the order value shall be deducted towards bank charges

Customer Care

You can call us at our customer service numbers between 10 a.m. to 6.00 (all Days):

0 9216 850 252, 0 9814 622 252.

Or you can write to us at with the subject ‘ORDER QUERY’ and please don’t forget to quote your order number for immideate follow ups. The mangement of our company will be the chief authority regarding refund. Its decision will be final and binding on all such orders.